Privacy Policy

Roofline & Construction LLC respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, landing pages, forms, chat widgets, advertisements, email communications, and SMS communications.

We may collect information you voluntarily provide, including your name, phone number, email address, property details, project details, service requests, appointment information, and any other information you submit through our website forms, landing pages, chat widget, Facebook lead forms, Google lead forms, or other advertising and communication channels.

We may also collect limited technical information such as IP address, browser type, device information, pages visited, referring source, cookie data, and website activity through tools such as analytics platforms, advertising pixels, and tracking technologies.

Roofline & Construction LLC may use collected information to:

• Respond to inquiries
• Provide roofing, construction, gutter, siding, repair, remodel, and related service information
• Schedule appointments or estimates
• Follow up about submitted forms or service requests
• Send customer-care messages related to an existing inquiry or project
• Send promotional messages only when separate consent has been provided
• Improve our website, advertising, customer experience, and services
• Measure advertising performance from platforms such as Google and Meta
• Maintain records for business, legal, and compliance purposes

Roofline & Construction LLC may send SMS messages to users who provide their mobile phone number and give clear consent to receive messages.

Customer-care messages may include appointment coordination, estimate follow-ups, responses to inquiries, service updates, ticket updates, or project-related communication.

Promotional messages may include offers, discounts, event promotions, service announcements, and marketing updates.

Consent for customer-care messages and promotional messages is collected separately through independent checkboxes or opt-in methods. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers is permitted only when necessary to support business operations, customer communication, appointment scheduling, messaging delivery, website hosting, advertising measurement, or customer relationship management. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.

If you provide your email address, we may use it to respond to inquiries, send estimates, provide project updates, follow up on service requests, or send promotional information if permitted. You may unsubscribe from marketing emails where an unsubscribe option is provided.

Our website and landing pages may use cookies, pixels, analytics tools, and similar technologies to understand website activity, improve user experience, measure advertising performance, and support marketing campaigns. These tools may include platforms such as Google Analytics, Google Ads, Meta advertising tools, or similar services.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

We do not sell personal information.

We may share limited information with trusted service providers who help operate our business, including website hosting providers, CRM platforms, email and SMS service providers, advertising platforms, analytics tools, scheduling tools, payment processors, or contractors assisting with customer service or project fulfillment.

These providers are only permitted to use information as needed to provide services to Roofline & Construction LLC and are not authorized to use your information for their own marketing.

We may also disclose information when required by law, to protect our rights, to prevent fraud or abuse, or to comply with legal obligations.

Data Security: We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention: We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business purposes.

Depending on your location, you may have the right to request access to personal information, request correction, request deletion, opt out of certain marketing communications, or ask questions about how your information is used.

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13.

To make a privacy request, contact us at:

• info@rooflinepros.com
• (509) 303-0104
• 1123 Meade Ave, Prosser, WA 99350

Third-Party Links: Our website may link to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of those third parties.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

For questions about this Privacy Policy or how your information is handled, contact Roofline & Construction LLC at:

• info@rooflinepros.com
• (509) 303-0104
• 1123 Meade Ave, Prosser, WA 99350